Walnut Ridge Construction Privacy Policy

Effective Date: November 9, 2025

Last Updated Date: November 9, 2025

Privacy Policy

Information We Collect

Walnut Ridge Construction LLC (“we,” “our,” or “us”) collects information from visitors and clients through our website forms, calls, text messages, and other interactions. The information we may collect includes:

• Personal Information: Name, phone number, email address, and property location or details shared when requesting information or quotes.

• Communication Data: Records of calls, SMS, emails, and website chat conversations for quality assurance and service purposes.

• Technical Data: Browser type, device type, IP address, and pages visited through cookies and analytics tools.

• Project or Estimate Information: Any details you provide when inquiring about new construction, renovations, or additions.

How We Collect Information

We collect data through:

• Forms, chat widgets, and call tracking tools on our website (powered by GoHighLevel).

• Email and SMS messages sent through our marketing and scheduling platform.

• Analytics tools such as Google Analytics and Google Ads.

• Future use of the Meta/Facebook Pixel and similar tracking tools.

• AI or automated communication tools that may interact via phone or web chat, all managed within the GoHighLevel system.

How We Use Your Information

We use the information we collect to:

• Respond to contact requests, schedule consultations, and provide quotes.

• Communicate updates, reminders, or project-related messages via email, SMS, or phone.

• Improve our website, marketing, and customer experience.

• Comply with applicable legal, tax, and regulatory obligations.

• Analyze site traffic and optimize advertising performance.

We never sell your personal information. We only share it with trusted service providers who help us operate our business (for example, GoHighLevel, Google, or hosting providers), and all such partners are required to maintain data security and confidentiality.

Cookies and Tracking Technologies

Our website uses cookies and tracking scripts to help measure traffic and improve performance. Cookies may also be used for remarketing and ad personalization through platforms such as Google and Meta (Facebook/Instagram). You can manage or delete cookies through your browser settings at any time.

Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Communication records, quotes, and project files may be stored securely in our GoHighLevel system for reference and service continuity.

Your Rights

You may request to access, correct, or delete your personal information by contacting us directly. You may also opt out of marketing emails or text messages at any time by replying STOP or following the unsubscribe instructions in our messages.

Data Security

We use secure systems, firewalls, and encrypted connections to protect the personal data we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our website or services after such updates constitutes acceptance of the revised policy.

Contact Information

For questions about this Privacy Policy or your data, please contact:

Walnut Ridge Construction LLC
1916 Highway 411
Vonore, TN 37885
Phone: (865) 868-7050
Email: [email protected]
License: TN General Contractor Lic. #80735