Walnut Ridge Construction Warranty & Service
Your home deserves more than great craftsmanship — it deserves a builder who stands behind it. At Walnut Ridge Construction, we provide a comprehensive warranty and ongoing service program that ensures your home performs beautifully long after move-in. Our goal is simple: to deliver peace of mind through transparency, accountability, and lasting quality.
Our Commitment to Service After the Build
Your relationship with Walnut Ridge Construction doesn’t end when you receive the keys. We continue to support you through a responsive warranty program and a builder-direct service process that’s clear, fair, and easy to use. We treat every home like our reputation depends on it — because it does.
You’ll Appreciate:
Prompt responses to warranty requests
Direct communication with our builder and team
Clear documentation for coverage and repairs
Long-term support for your peace of mind
What’s Covered Under Our Warranty
We follow industry best practices for warranty coverage while going above and beyond what’s legally required in Tennessee.
Typical Warranty Coverage Includes:
1-Year Workmanship Warranty: Covers materials, craftsmanship, and defects in labor or installation.
2-Year Systems Warranty: Covers plumbing, electrical, and HVAC performance.
10-Year Structural Warranty: Covers foundation, framing, and load-bearing components.
Additional Coverage:
Appliance and product warranties (as provided by manufacturer)
Extended coverage available for select mechanical systems
How the Warranty Process Works
We make warranty service straightforward and transparent — no complicated systems, just clear communication.
Our Warranty Process:
Submit a Service Request: Contact us directly through our warranty form or email.
Evaluation: Our builder reviews the concern, determines coverage, and schedules an inspection if needed.
Resolution: We coordinate qualified subcontractors or our internal team to complete repairs promptly.
Follow-Up: We verify all work is complete and satisfactory.
Extended Support & Maintenance
Even after the warranty period, our team is always available for guidance, upgrades, or maintenance questions. We want every Walnut Ridge homeowner to feel confident knowing they can rely on us for years to come.
Post-Warranty Support Includes:
Home maintenance advice and referrals
Remodeling and addition services
Consultation for future upgrades or expansions
Access to original construction documentation
Ready to Build a Custom Home?
Walnut Ridge Construction combines quality construction, piece of mind, and honest pricing. Start your next home today.
How We Ensure Quality from Day One
Our warranty confidence starts with our construction standards. Each project includes multiple inspection checkpoints, builder-led oversight, and high-quality materials verified for long-term performance.
Quality Control Steps:
Detailed inspections during each construction phase
Moisture and foundation testing before closing
Verified performance for HVAC, electrical, and plumbing systems
Final walkthrough with detailed homeowner orientation
Builder-Direct Communication
Unlike larger production builders, you’ll never be routed through a third-party warranty department. You’ll always have direct access to the builder — the same person who oversaw your home’s construction — ensuring quick resolutions and personal accountability.
You’ll Experience:
Personalized service from the original builder
Fast response times
Fair, honest assessment of all concerns
Follow-through until issues are resolved
Why Homeowners Trust Walnut Ridge Construction
Our reputation has been built on honesty, craftsmanship, and long-term relationships. We view warranty and service as the continuation of the partnership we began during construction — not the end of it.
Our Promise:
We build homes to last generations
We communicate clearly and openly
We honor every commitment — written or spoken
Testimonials
Tellico Village
“We interviewed several builders before choosing Walnut Ridge, but what sold us was their open-book pricing and constant communication. We saw every invoice and cost, and there were zero surprises. The process was honest and smooth from start to finish.”
Sarah & Mark L.
Rarity Bay
“From our very first meeting, we knew we were in good hands. Kenny and his team took the time to understand our needs, our land, and our budget. Our home fits our lot perfectly and turned out even better than we imagined.”
Tom & Rachel B.
Loudon County
“The craftsmanship is outstanding. Every trim line, cabinet, and stone detail feels intentional. It’s clear Walnut Ridge Construction takes pride in every home they build.”
Greg & Melissa K.
WindRiver Community
“We were building from Florida, and Kenny kept us updated with progress photos, budget reports, and quick responses. We never felt out of the loop, even from hundreds of miles away.”
David & Karen T.
Monroe County
“We’ve built before, and this was by far the best experience. The cost-plus contract gave us peace of mind, and the workmanship exceeded expectations. We would recommend Walnut Ridge to anyone building in Tennessee.”
Mark & Sheila R.
Blount County
“I've had the pleasure of knowing the general contractor of Walnut Ridge Construction, Kenny Schmidt, for over 20 years. So, when it came time to build a house, there's only one person I trusted to take care of me. You'll never meet a more honest person in your life.”
David M. & Melanie W.
Frequently Asked Questions
What does the Walnut Ridge home warranty cover?
Our warranty covers one year for workmanship, two years for systems, and ten years for structural components, plus manufacturer warranties.
How do I request warranty service?
Submit a request directly through our warranty form or contact page. Our builder will review and schedule a prompt resolution.
What happens after the warranty period ends?
We continue to support homeowners with guidance, remodeling, and future upgrades long after the warranty period expires.
Do you use third-party warranty companies?
No. All warranty service is handled directly by Walnut Ridge Construction, ensuring personal accountability and fast response times.
Do you provide a walkthrough before move-in?
Yes. Every homeowner receives a detailed orientation and final inspection to verify systems, finishes, and quality before move-in.
East Tennessee’s trusted builder for custom homes, additions, and renovations crafted with care and a foundation of honesty, transparency, and integrity. Trust your home with Walnut Ridge Construction.
Contact Us
Walnut Ridge Construction
General Contractor
TN General Contractor Lic. #80735
1916 Highway 411
Vonore, TN 37885
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